Guided work
Lessons, assessments, worksheets, roleplay, artifacts, approval gates, and private workspaces.
Context and retrieval
Product content, user state, and relevant records reach the model through bounded retrieval paths.
Measurement
Progress, workflow outputs, engagement, usage, safety events, and product-specific results become observable.
Commercial infrastructure
Accounts, access controls, billing adapters, entitlements, email, communities, and lead handoff.
Safety and governance
Classifier-before-LLM routing, audit records, provider controls, approval gates, and fail-safe behavior where the workflow requires them.
Deployment choice
Shared, isolated, or dedicated components can support different risk, buyer, and operating requirements.